Hub Supervisor at FMR AGENCY

Job Summary

We are hiring a hands-on Hub Supervisor to manage our distribution hubs. You will oversee all inbound and outbound operations, ensure cold chain compliance, maintain stock accuracy, and supervise a small team of Storage Officers.
This role is critical in ensuring that products reach customers on time, in perfect condition, and according to regulatory standards.

Key Responsibilities

Receive, inspect, and verify all inbound deliveries; reject and document non-compliant stock.
Maintain cold storage at correct temperatures and monitor logs twice per shift.
Enforce FIFO stock rotation and ensure proper organization and cleanliness of the hub.
Coordinate outbound orders, supervise picking, verify all dispatches, and ensure proper documentation.
Conduct daily spot checks, lead monthly stock counts, reconcile variances, and maintain accurate reports.
Supervise Storage Officers: assign tasks, monitor performance, train on compliance, and manage shift operations.
Report operational issues, cold chain incidents, or near-expiry stock to the Operations Manager immediately.
Ensure hub staff adhere to food safety standards, documentation discipline, and proper handling procedures.

Qualifications & Requirements

HND or BSc in Business Administration, Logistics, Warehouse Management, or related field.
Minimum 2 years of warehouse or hub management experience with team supervision.
Experience in cold chain, FMCG, or fresh food distribution is preferred.
Knowledge of food safety principles (HACCP basics, cold chain, hygiene).
Strong documentation, reporting, and compliance discipline.